Turbo Tax 2023 stuck in an infinite loop asking same questions about Schedule K-1 for PA state return

I completed my federal return without any issues. While working on my PA State return, Turbo tax takes me to "Schedule K-1 income" screen. I have 3 K-1s to respond to where I just click done for each to move on and then it comes back to the same screen "Schedule K-1 income". It is in an infinite loop and doesn't seem to come out of it. Any ideas how to address this issue?

19942

Level 15

Sep 28, 2024 2:01:55 PM

What is the TurboTax phone number? (intuit.com)

New Member

Oct 5, 2024 11:36:15 AM

I am having the same PA-40 issue, different pages - I complete "Taxes Paid to Other States" which takes me to "You may be eligible for special tax credit". I answer no and software takes me back to "Taxes Paid..." Continual loop with no way out. Help anyone? Perhaps Intuit can weigh in?? TIA.

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Turbo Tax 2023 stuck in an infinite loop asking same questions about Schedule K-1 for PA state return