turbo tax 2023 not accepting the document ID number for td ameritrade

1099 Turbo Tax 2022 Home and Business addition desktop version loaded from CD.

Please ensure you are using the correct year import information, as anything from a prior year can give this issue. 

If you are sure it is the correct year and still having the issue, please click here to contact us by phone so we can look into this further. 

Same problem here --did you find solution?  

If you are receiving an error when importing, please contact TD Ameritrade to ensure you are using the correct 11-digit document ID. @Sam3000