I am disappointed that I used turbo tax for almost 20 years and last year the product turned sideways. I was unable to print or email pdf files as they were corrupt. Sad, sad, sad. I’m going to have to switch to a different company moving forward.
Did you seek help from customer support?
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
I can find no other mention of such a problem on any of the forums here, so your situation seems to be unique. That makes it very unlikely to be a problem caused by TurboTax. If you used the CD/download version of TurboTax, try opening your tax file and saving a pdf file again. If you used the online version of TurboTax, try downloading and viewing the pdf using a different PC.
There was no problem with 2023 TurboTa producing corrupt pdf files. This is something with your pdf reader an security on your computer.
This is happening to me also both for 2023 and 2024 versions. I just saved my tax file using Turbo Tax business 2024 and then tried to open it and got the file is corrupt message. This has nothing to do with a browser ok so please put someone that is technically proficient to respond to this. The 2023 file I tried to pull up also Turbo tax said it was corrupt. I tried this action using both TurboTax 2023 and Turbo Tax 2024 and same exact issue. Also when saving a K1 it uses the same file name and replaces the previous file from another business. Please fix this and let me know when it is fixed to I can re-save my previous K1 Thank you.
Here's more info on Corrupted Files.
Yes, if you import an additional K-1, you need to rename the file, or it will overwrite the original one.
Here's how to Contact TurboTax Support for more help.