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Level 1
posted Feb 26, 2025 2:51:07 PM

TT Desktop edition freezes when I try to search. Locks up at "Connecting you to Digital Assistant..."

Can I actually talk to someone in support?

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2 Replies
Expert Alumni
Feb 26, 2025 3:00:35 PM

When that box pops up, click on the X in the upper right corner to close it.   Then the sign in box will close and the search box will appear.  

Contact Support 

 

Level 1
Mar 1, 2025 6:52:56 AM

It worked!  Thanks,  Dan