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Level 2
posted Nov 22, 2024 3:08:48 AM

TT 2024 on Windows 10 not updating

TT 2024 Premier on Windows 10 will not update - the update process just hangs; Windows Task Manager shows there is NO cpu activity and the Memory usage remains stagnant  .  When I go to the Intuit/TT page to download the superupdate package, the title says "2023" NOT "2024".  I ran this superupdate package anyway and when it completed it says "finished updating TT 2023"  again, NOT 2024.

 

How do I get the **bleep** 2024 program to update????

 

TIA

0 11 7806
1 Best answer
Level 15
Nov 22, 2024 9:48:32 AM

The link below will download the 2024 manual update. I don't know how up-to-date it is, but give it a try. All I did was change 2023 to 2024 in the link that's in the FAQ.


https://patchdelivery.turbotax.intuit.com/w_perrelsuperpatchIS_ttax_2024.exe

 

11 Replies
Level 15
Nov 22, 2024 5:42:55 AM

Level 2
Nov 22, 2024 7:06:51 AM

That link doesn't seem to take me a question/answer/download area, but rather to a very general tax forum area.  Any chance you would be able to provide a direct link?   And thanks, I corrected the Premium --> Premier.

 

Thanks, 

Level 15
Nov 22, 2024 7:15:46 AM

Yeah...that Manual update is still set to a 2023 program......one of the CHAMPS or Moderators really needs to inform the software/web group it's set wrong.

 

Other than un-installing and re-installing the whole thing, you could try the following:

 

...Save your tax file and Exit TurboTax....then:

 1)  right click TurboTax 2024 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5) Apply...OK...then restart the program and try the in-software update again

___________________

Also, waiting Windows OS updates have been known to block proper updates.   Make sure all your Windows updates are done, and you've re-booted....then try again

Level 15
Nov 22, 2024 7:25:25 AM

Level 2
Nov 22, 2024 7:28:29 AM

Yep, that´s the place where I downloaded the supposedly 2024 update.  Unfortunately, it´s not for 2024.  :(

Level 15
Nov 22, 2024 7:29:30 AM

Level 2
Nov 22, 2024 7:30:41 AM

Thanks!

Level 15
Nov 22, 2024 9:48:32 AM

The link below will download the 2024 manual update. I don't know how up-to-date it is, but give it a try. All I did was change 2023 to 2024 in the link that's in the FAQ.


https://patchdelivery.turbotax.intuit.com/w_perrelsuperpatchIS_ttax_2024.exe

 

Level 15
Nov 22, 2024 1:35:07 PM

 

 

New Member
Mar 19, 2025 1:50:30 PM

When will Windows 10 no longer be supported by Turbotax?

Level 15
Mar 19, 2025 1:53:30 PM


@Herbasp wrote:

When will Windows 10 no longer be supported by Turbotax?


TurboTax has not released any information on what will be supported for tax year 2025

 

Windows 10 is supported for tax year 2024

See this TurboTax website - https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements/