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New Member
posted Feb 7, 2024 8:07:46 AM

TT 2023 W2 import did not populate field for review -- all fields blank

TT2023 desktop gave me the option to import my W2 directly from ADP.  I did that, and the "amount owed" field changed dramatically, so I know it worked.  However, when it asked me to review the fields to ensure accuracy, none of the fields were populated.  Everything was blank.  When I selected "edit data", the popup still had all blank fields.  This is clearly a bug that needs to be fixed.

 

I went 'back' to my Income tab, and now cannot review the accuracy of the W2 import anymore.  So, how do I know it is accurate?

 

How can I review my W2 import after the fact.  Is it available from the menu items?  I cannot find it.

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2 Replies
Level 15
Feb 7, 2024 8:22:18 AM

Switch to Forms Mode to see what' forms are there. Forms Mode is not ideal, but sometimes it can be used to correct certain errors.    Perhaps delete any W-2 forms you see in Forms Mode...then just take your W-2 paper form and enter it manually. 

 

Yep...sometimes imports go astray...and never use the "picture" procedure if it's offered.

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It's possible that you were looking at last year's W-2...but transferred empty to this year....and the New ADP import created a second copy.

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New Member
Feb 10, 2024 6:24:23 AM

After closing TT and reopening, the form was viewable.

 

Thanks.