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Returning Member
posted Jan 17, 2021 12:28:28 PM

Trying to uninstall turbo tax 2020; error message 2329

Trying to uninstall turbo tax 2020 so that I can install later; getting error message #2329

 

How do I correct problem

 

 

[email address removed]

Phone:  [phone number removed]

0 3 1111
3 Replies
Intuit Alumni
Jan 19, 2021 12:44:58 PM

Run an update on your Windows Operating System and after the update is complete, uninstall Turbo Tax. Reinstall Turbo Tax when you are ready to re-install it.

 

If you have Windows 10 and you need to update, please see below:

  1. Open the Settings menu and go to Update & security > Windows Update.
  2. Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  3. Click Restart Now to restart your PC and complete the uninstall process. 

Returning Member
Jan 21, 2021 4:06:34 AM

did not work

Intuit Alumni
Jan 21, 2021 1:49:10 PM

@santob Please out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.