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Level 1
posted Mar 31, 2025 6:26:38 AM

Trying to open turbo tax download on computer and it says "Please give us a moment as we get things ready" but it's not opening? Do I need to uninstall and reinstall?

I've closed out in task manager and reopened and I get the same message.

0 2 471
2 Replies
Expert Alumni
Mar 31, 2025 6:50:44 AM

For installation and software issues you can contact the TurboTax Support Phone Number

Level 1
Mar 31, 2025 7:45:26 AM

Thank you!  I couldn't find a phone number anywhere.