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New Member
posted Mar 12, 2025 7:14:30 AM

trying to import data. turbo tax crashes and closes

successfully input tracking code and SSAN. Seemingly the connection is successful but then turbo tax says there is and error and it closes

0 1 610
1 Replies
Expert Alumni
Mar 18, 2025 4:29:11 PM

Try disabling your anti-virus programs.  Here's How to Turn Off Anti-Virus Programs.

 

If you're using TurboTax Online, clear your Cache and Cookies between attempts.

 

Here's how to Contact TurboTax Support.

 

@ktduffy