Trying to file for a friend on same computer and you keep rejecting her account information. I filed for her last year on the same computer.
How can I start filing on her account ?
02349
1 Best answer
VolvoGirl
Level 15
Jun 4, 2019 4:27:43 PM
Are you using the Online version? Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version https://ttlc.intuit.com/replies/3288574
2 Replies
VolvoGirl
Level 15
Jun 4, 2019 4:27:43 PM
Are you using the Online version? Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version https://ttlc.intuit.com/replies/3288574
VolvoGirl
Level 15
Jun 4, 2019 4:27:45 PM
Oh, can't you find her account? First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used <a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>