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New Member
posted Mar 4, 2020 11:47:22 AM

Trying to enter my Fidelity Investments login information. The option to fill out the form won't let me click on it. I can log into fidelity website but not here

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3 Replies
Level 1
Mar 21, 2022 9:00:47 AM

I have the same issue and I am using TurboTax Premier.  Seems like they have the same bug in all versions.  Sad

Intuit Alumni
Mar 22, 2022 9:36:00 AM

If you are using the desktop version, please follow the instructions here to manually update the software. 

 

If you are using the online version, please clear the cache on your browser. 

 

If you still need assistance, please comment and let us know. 

New Member
Apr 6, 2024 2:37:29 PM

This fix is only for windows users.  What do Mac users do to be able to import Fidelity forms.  This has always worked seamlessly in the past.