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Returning Member
posted Dec 5, 2024 11:05:16 AM

transfer Turbotax 2023 from old to new computer

I purchased Turbotax for 2023 as a download from Target.  I now have a new computer and would like to have that program installed there.  Can it be obtained as a free download or do I have to pay for it again?

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3 Replies
Level 15
Dec 5, 2024 11:07:52 AM

The 2023 download should be available on the following TurboTax website, you only need to sign onto your download account -  https://turbotax.intuit.com/personal-taxes/cd-download/

 

You can download the TurboTax software at any time for up to three years from the date of purchase at no charge.

Returning Member
Dec 5, 2024 11:54:44 AM

I have a Turbotax ID and password, but don't believe that I have a download account, since I downloaded the app from Target.  I could not find any way to navigate to a Turbotax 2023 download.  Only 2024 kept appearing.

 

There are instructions for amending for 2023, but they assume I either did the work on-line, or that I still have the app on my desktop.

Level 15
Dec 5, 2024 12:00:20 PM

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax