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posted Sep 30, 2024 3:48:00 PM

Transfer License TurboTax business Software LLC from my old laptop to the new laptop.

I need to transfer the license for the Turbo Tax Business LLC software from my old laptop to the new one. I transfer all the files and folder already. The original software was bought on amazon and I have the license number, however, when prompted and I entered it on my new laptop I get an error message saying that that licenses number is already in use from a different user. Can anyone help? 

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1 Replies
Level 15
Sep 30, 2024 3:50:38 PM

You will need to contact TurboTax support for this particular problem.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax