Dear Intuit leadership,
I am trying to complete my business tax return and your desktop software will not download the State return so therefore I cannot do the federal return. The whole community is discussing this and you have not stepped up to help with a solution.
@customerservice could not find a solution either.
The Online filing costs $550, for one return, and that is a 20% discount vs. $190 for 3 returns. I prefer that you find a fix to the desktop software download or sell the CD again.
Frustrated,
Gina Hagen