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New Member
posted Apr 12, 2024 9:44:33 AM

The website is not saving my information. Everytime I input my Other educational expenses it doesnt save it and goes back to $0. This information is important !!!

Why doesnt it save my important information on my Other educational expenses?! Please help.

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1 Replies
Expert Alumni
Apr 15, 2024 8:04:29 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.