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New Member
posted Jun 3, 2019 4:31:05 PM

The IRS applied my return to past owed taxes. My payment to Turbo was supposed to be deducted but now they are trying to charge my card; need to pay online if possible?

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1 Replies
Level 15
Jun 3, 2019 4:31:07 PM

The email gave you three ways to pay for TT related fees by...
1.) To pay it online, it gave you a link directly to website where the customer has to enter TT order number and zip code
2.) To call 1-888-808-1723 to pay
3.) It tells them that their account will be auto-debited Day 44 of collections (65 days from filing): The customer has until close of business on Tuesday of that week to pay their fees electronically. After that time the Auto Debit will occur.