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New Member
posted Dec 23, 2020 9:53:45 AM

The IRS applied my payment to the wrong year, I cannot get them to answer the phone. Can TURBOTAX people help me with this?

They applied my payments to 2020 instead of 2019 and now they are trying to threaten me with putting a lean on my property if I don't answer within 30 days, I tried two days to call them and was on the phone 30 minutes one day and one hour today and the phone system just finally says try again tomorrow!!  I am so mad.  I cannot get it fixed online either.  I need help fixing this, how can I?

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2 Replies
Level 15
Dec 23, 2020 10:00:40 AM
Level 15
Dec 23, 2020 10:08:13 AM

TurboTax cannot intercede with the IRS for you.  TurboTax is only the software company you used to prepare your return.  TT cannot call the IRS for you.  You will have to be tenacious and do it yourself.