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New Member
posted Jun 21, 2020 8:10:58 PM

The get my payment tool says my information doesnt match theirs. Turbotax is who submitted my info to the irs but cant get in touch with anyone there. Turbotax was paid extra to be with me all year,bu

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Expert Alumni
Jun 22, 2020 5:47:17 AM

TurboTax does not process or receive updates regarding the stimulus payments. 

 

Information about who is getting the stimulus check can be found in the links below:

 

What do I need to know about the coronavirus stimulus package?

 

Economic Impact Payments

 

If the Get My Payment option is not working, The IRS has established a dedicated phone line for stimulus payments. Expect delays.

 

Telephone Assistance: IRS live phone assistance is extremely limited at this time. For Economic Impact Payment questions, call 800-919-9835.

 

IRS Telephone Assistance