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New Member
posted Apr 17, 2025 3:46:54 PM

The email I used to sign up for tt was entered incorrectly and now it won’t let me file When I try to file it sends code to the wrong email. Has this happened before?

I’ve tried correcting email but it defaults back to the incorrect email

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1 Replies
Expert Alumni
Apr 17, 2025 4:40:32 PM

Yes, you can update your email address before you e-file. Review the TurboTax article How do I change my TurboTax account email? for specific instructions.

 

If that doesn't work, refer to the TurboTax article What's the TurboTax phone number? to call.