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New Member
posted Jan 14, 2023 7:23:30 AM

The amended return button is not working. When I select it, it just signs me out. I tried to clear the cache and history. Still not working. Any thoughts?

0 4 422
4 Replies
Level 15
Jan 14, 2023 7:25:39 AM

For what tax year are you trying to amend?  If 2022 you cannot amend a tax return that has not been filed or if filed accepted by the IRS.

Level 15
Jan 14, 2023 7:25:53 AM

What tax year are you trying to amend?

New Member
Jan 17, 2023 8:25:01 PM

I’m trying to amend 2020. It logs onto the screen for a split second and immediately logs me out. 2021 works without issue. Only 2020 has the issue. 

Intuit Alumni
Jan 19, 2023 10:04:27 AM

Have you tried using another browser?  If that does not work, please reach out to TurboTax Support for assistance via this help article: What is the TurboTax phone number?