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New Member
posted Jan 23, 2020 2:11:01 PM

Tax Year Prior to 2020: Where is my download page for purchased downloads?

0 6 2201
6 Replies
Expert Alumni
Jan 23, 2020 2:29:01 PM

Try this -  Access My Downloads

Level 1
Jan 24, 2020 12:23:14 PM

Where can I locate the my account page with billing information from my TTO account? I used to be able to find it in the bottom left hand corner under Intuit Account, but I no longer see it.  Where can I find it without using that link?

Expert Alumni
Jan 24, 2020 1:05:42 PM

Your downloads and your account information are available on the downloads page.

 

  1. Click on Products & Pricing, on the top center.
  2. Select Access my downloads from the drop down list.
  3. Log in and you should see your downloads.

Billing information is available on that page as well. If that doesn't work, use the contact information to call or message an agent.

 

 

New Member
Mar 18, 2020 7:24:13 AM

The  "enter code" showed up at the end, after my taxes were done, on the page asking for my credit card info.  Look for it a little lower and left of center page.

New Member
Mar 19, 2020 10:45:26 AM

I'm new and having getting started with the tax preparations.  All I am seeing are the questions page?

 

Expert Alumni
Mar 19, 2020 11:10:00 AM

Please click here to get started and let TurboTax assist you in preparing your taxes.