Wife worked at a bank for a couple months as a customer service rep and received a W2 from her employer but also received a 1099-MISC. She called them multiple times to find out why but now one there seems to know why or for what reason she received a 1099-MISC. How am I supposed to describe this when filling out the questions for the Schedule C since she was a bank employee and not a contractor?
Unfortunately the 1099-misc with an amount in Box 7 will mean that the IRS will be looking for Sch C. Complete the Schedule as having a business as a bank rep. Alternatively you could enter the amount in Box 3 where it will be taxed as other income and deal with the IRS when and if they ask why you did not complete SchC.
When she started at the bank, she may have been treated as an independent contractor (1099 MISC) and then put on as an employee (W-2). She should enter both amounts in the proper input boxes.