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Returning Member
posted Apr 5, 2020 10:49:31 AM

Tax Year Prior to 2020: My stimulus got rejected. Why? What do I do?

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24 Replies
Level 15
Apr 5, 2020 10:55:16 AM

No one on this forum would know why your stimulus submission was rejected.  

Are you being claimed as a dependent?  Was there a message on the email you received?

Returning Member
Apr 5, 2020 11:29:08 AM

It just said print the form and mail it to the IRS. All I receive for income is child support from my ex husband. I put how much I get a year from that as my AGI. I'm not sure what else I need to do besides send whatever paper I need to send them.

Returning Member
Apr 5, 2020 11:29:55 AM

And no I'm not being claimed by anyone

Level 15
Apr 5, 2020 11:34:27 AM


@serenityblade23 wrote:

It just said print the form and mail it to the IRS. All I receive for income is child support from my ex husband. I put how much I get a year from that as my AGI. I'm not sure what else I need to do besides send whatever paper I need to send them.


Child support is not income and you should not have entered that on a tax return.

Appears that you will have to print and mail the form to the IRS.

Level 1
Apr 6, 2020 4:48:36 AM

My stimulus submission was rejected when I was entering the required info to have the money direct deposited. I already did my taxes for 2019 with another company. When it asked me for my AGI, it wanted my 2018 AGI. I thought that was weird, but I put the 2018 AGI anyway and submitted thinking it was ok. The portal is not allowing me to resubmit and is instructing me to print, adjust some info, and mail to the IRS. I have no problem doing this, but will my deposit be delayed? Why did turbotax assume i didnt do my 2019 taxes and ask for my 2018 AGI?

Thx for your time.

Level 15
Apr 6, 2020 4:57:58 AM

@BeezKneez TurboTax has no way to know that you have already filed a 2019 tax return.  Since the IRS had already accepted your 2019 tax return, this submission was rejected by the IRS.

If you changed your direct deposit information then mail the forms to the IRS as directed.

Level 15
Apr 6, 2020 5:12:10 AM

I suspect the 2018 info requirement is a fraud check.... only you would know that number.  

 

i also wonder if the requirement to print is another fraud check (they don't want people guessing at the inputs which could be a red flag that there is fraud occuring)

Level 2
Apr 6, 2020 11:36:13 AM

Mine also was rejected. I don’t understand why. I’ve been a stay at home mom since 2017. So I’m just going to mail mine in and hope it doesn’t get lost in paperwork or delayed. So unfair. 

New Member
Apr 6, 2020 12:14:15 PM

I filed married with my husband on his taxes but I tried to change it for my stimulus check to go to my account because were getting divorced now. But it got rejected 

Level 15
Apr 6, 2020 12:21:08 PM

@Destinylwood -  we don't know if there are going to be two checks or one check for a married couple. 

 

Further, if it is one check, I suspect the check will be made out to both of you since you filed jointly . if that is the case you BOTH would need to endorse the check to cash it.  if one spouse tried to cash it without the other's endorsement on the back of the check, that would be fraud! 

 

if you already filed 2018 or 2019 they already know you filed, so that may be why it was rejected. 

 

Many unknowns here. 

Level 2
Apr 6, 2020 10:14:11 PM

My stimulus got rejected and I need a PIN that I never received and Can't get online to file this is just getting complicated 

Expert Alumni
Apr 7, 2020 7:51:55 AM

This link What do I need to do to get my stimulus payment? has information on how to apply for the stimulus check.

Level 1
Apr 7, 2020 9:55:40 AM

Mine was accepted. And all I did was use intuit's simple directions and voila.

New Member
Apr 7, 2020 10:21:47 AM

Same thing I was wondering cause it happened to me as well

New Member
Apr 7, 2020 10:26:10 AM

I believe everyone followed directions however in my case bank info has changed wonder if that was a factor in getting rejected

Expert Alumni
Apr 7, 2020 10:31:22 AM

Yes.  If you have filed a return and try to use this to update your information, you will get a reject.  

 

This can only be used for people who have not and will not file a return based on filing requirements.

 

If you need to update your direct deposit information, the IRS is working on creating a portal for you to enter your deposit information.  No word on how long before it is available.

 

Follow this site for updates: CORONAVIRUS TAX CENTER: 2020 STIMULUS

Level 2
Apr 7, 2020 11:40:16 AM

Mine was rejected immediately. My wife and I did not have any income for last 2 years,therefore nothing to file. Did file in 2017 but got a paper check. Don't understand how it would just reject direct deposit info. Scaratchin my head.

Expert Alumni
Apr 7, 2020 12:00:23 PM

@goofygrape55 You can't just file a tax return with direct deposit information only. You will have to file a return with valid income data.

Level 15
Apr 7, 2020 12:05:32 PM

If your bank changed from the bank shown on your 2019 filed tax return, then you need to use an online portal that the IRS will put up in the next few days to change your direct deposit information. Here is a link to an IRS web site to follow: https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

 

You can't make the change using TurboTax. 

Not applicable
Apr 7, 2020 2:52:03 PM

The same thing happened to me. I get public assistance and I haven’t worked since 2018 so I just went in to submit my information for direct deposit and it rejected it and when I went back to check it said check back because it was submitted to the irs. 

Level 15
Apr 7, 2020 3:04:29 PM

@Anonymous - you state you haven't worked since 2018, but in 2018 did you file a tax return? or are you on social security? if so to either question, there is no need for you to apply 

Level 2
Apr 7, 2020 4:14:03 PM

Mine said the same thing. After some research down a rabbit hole I believe mine is because of something to do with my marketplace filing and my insurance.  But it's a simple fix, just print the form and mail it in. 

New Member
Apr 7, 2020 4:27:52 PM

I put on there I am a Party Planner which is wrong. I was suppose to put unemployed because I am. How do I fix it?

Expert Alumni
Apr 7, 2020 4:36:16 PM

These links may help explain and guide you through the process.

 

https://turbotax.intuit.com/stimulus-check/ link to stimulus registration (SR).  It is very important that you uses this link that says register now if you don't need to file taxes this year.  Otherwise, you will not be able to E-file a zero return. It also has the calculator.

 

 

The IRS says it is working on developing a web-based system for people to give the government their direct-deposit information. Keep checking www.irs.gov/coronavirus for more details on this.