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New Member
posted Jun 6, 2019 9:38:07 AM

Tax Year Prior to 2020: I had fax the form 1095a and 8962 to the irs today, will my refund go up or still be same, how long will it take the irs to processed the forms

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24 Replies
Level 6
Jun 6, 2019 9:38:08 AM

It depends.  Your refund may go up or down.  If you used TurboTax to complete the forms you can review an updated page 2 of your 1040, which will show your new refund amount.

The documents you faxed to the IRS are either part of the reconciliation of the Advanced Premium Tax Credit or you needed to account for the allocation of your tax credit if your marketplace policy was shared with another taxpayer.  This will delay your refund.  The notice you received from the IRS provides information on how long your refund will be delayed.  More than likely it's 6 to 8 weeks from when they receive your documents.

See the TurboTax FAQ below for more information.  The same information applies to the 2017 tax year.

https://ttlc.intuit.com/replies/5824742

New Member
Jun 6, 2019 9:38:09 AM

Okay

Level 1
Mar 6, 2020 6:19:56 AM

Im having this same issue this year. Turbo tax didn't even ask for this info so needless to say this is my last time using TurboTax. Anyhoot, how long did this delay your refund once you sent it in? DId the IRS let you know they recieved it?

New Member
Mar 9, 2020 2:13:45 AM

This happened to others not using TurboTax. A coworker of mine used H&R Block, I used TurboTax and we both ran into this problem. 

Expert Alumni
Mar 9, 2020 7:15:08 AM

It is possible that your refund may change either up or down.  The change will be dependent on the difference between the Advanced Premium Tax Credit APTC you received and the actual credit you are due.  If your APTC was less than you are due your refund should go up and if your APTC was more than you are due your refund will be less.

New Member
Mar 9, 2020 7:34:25 AM

Looks like I am not the only person who has had this issue. I know in previous years the questions were asked whether or not I had insurance through an employer or through my State Health Connection. I am thinking because the law change that we will not get fined if we do not have health ins, the appropriate questions were hidden in the medical section of turbo tax. The tax preparer at H & R Block, they should if been trained to answer the questions for the 2019 tax year. I am pretty sure the IRS ran in to 1000's of returns with the same issue. Good luck to everyone!!  

Level 1
Mar 9, 2020 7:40:57 AM

Yeah I've called several times and they informed me they are getting a lot of Turbo Tax customers. Hopefully it will not take the full 6 weeks.  

Level 1
Mar 9, 2020 8:31:10 AM

I got the same message I got a tax topic 152 on Friday i faxed my forms on February 20 still no refund

Expert Alumni
Mar 9, 2020 8:50:56 AM

The IRS's general timetable is to get you your refund within six to eight weeks of receiving your response.  This is simply the goal; you may receive your refund earlier or later.

The request for Form 8962 and Form 1095-A is usually sent to taxpayers on the IRS's 12C Letter. 
According to the IRS's Understanding Your Letter 12C page,

When we receive the requested information, we’ll use it to process your original tax return.  If you’re due a refund, we’ll send it about 6-8 weeks after we receive your response.

Level 1
Mar 12, 2020 11:16:11 AM

I'm going through he same issue. I also was never asked about the medical which I thought was strange. I sent the 1095A form in along with the 8962. I called the IRS today. They said they received it but are still "processing" it. She says allow another 4-6 weeks. It's frustrating!

Expert Alumni
Mar 12, 2020 11:27:19 AM

There used to be a tab for health insurance, back when everybody had to file forms. There are hundreds of forms inside Turbo Tax and the program only asks for the most common. Only those with a 1095-A must file health insurance forms now. It is is the Deductions and Credits section listed under Medical.

 

I am sorry for your frustration.

Level 1
Mar 13, 2020 7:46:29 PM

Same happened to me, turbo tax should have never let any of us proceed with filing without that form, very frustrating 

Expert Alumni
Mar 14, 2020 1:47:14 PM

The reason why the program does not ask the question is that you are not required to have health insurance in 2019.  The health insurance coverage is no longer mandatory at the federal level, as of January 1, 2019. However, some states still require you to have health insurance coverage to avoid a tax penalty.

 

If you have enrolled in the marketplace and received a Form 1095-A, you would still need to enter that in the program so to create a Form 8962 Premium Tax Credit.

 

@Jhochsk8

Level 1
Mar 16, 2020 9:43:46 AM

I'm not sure why the bing search shows the word Resolved in the subject line for this issue because as far as I'm concerned this does not resolve anything. It just tells me how badly turbotax screwed up and how it's going to affect others. I'll I wanted to do was file my taxes and get my refund so I can help my family and get caught up on some bills.

But because turbo tax did not ask me about 1095a information I ended up submitting without it and now like so many others have to wait and see. It's not right and the IRS should not allow turbo tax to continue to do business with them.

Level 1
Mar 16, 2020 9:46:57 AM

Sure I get that NOW! Just a little too late!

Level 1
Mar 16, 2020 9:51:57 AM

I agree! I had plans to put our house on the market and look for another one and  this is a major setback! I need the funds to pay down some credit cards. Now with the coronavirus outbreak, who know when we'll receive our money. I keep checking my refund status and it still says "processing". It's so disappointing and I've been with Turbotax over 5 years!

Expert Alumni
Mar 16, 2020 10:08:00 AM

The reason why the program does not ask the question is that you are not required to have health insurance in 2019.  The health insurance coverage is no longer mandatory at the federal level, as of January 1, 2019. However, some states still require you to have health insurance coverage to avoid a tax penalty.

 

If you have enrolled in the marketplace and received a Form 1095-A, you would still need to enter that in the program.  If you have sent in the required paperwork upon the IRS request, it is estimated to take 6-8 weeks to receive your refund, unfortunately.

 

@mfauntleroy1978

Level 1
Mar 18, 2020 9:19:26 PM

Same issue here. Turbo Tax is garbage for not having the option to resolve this through them. I pay them to prepare my taxes because it’s quick and easy.

Level 2
Mar 20, 2020 11:04:03 AM

HI I did my taxes on the 9th of February, had a month of waiting for my fed. Refund then realized my 1095A and 8962 form had to be submitted.  I signed in to turbo, amended my health ins. Option with my 1095A info. Printed and filled out a 8962 form and mailed it in to the IRS.  Did I miss anything?  What now?  I didn't send the 1095A form, it suggested keeping for my own record.  Now what?

New Member
Mar 20, 2020 4:17:16 PM

I am very frustrated that Turbo Tax didn’t catch mine as well. I thought everything was fine then I got that dreaded letter from the IRS. The good news is I’m actually getting back more than what I originally filed for. I’ve used Turbo Tax for the previous 8 years but I will be moving to Tax Act next year. Better service and their rates are lower than TT.

New Member
Mar 20, 2020 4:23:56 PM

You have to include form 8962 or they won’t process it. The IRS will most likely mail you a letter requesting it but they move very slow. Save yourself some time and go ahead and send it with a copy of the letter they sent you for the 1095 A. You’ll get your return quicker but expect it to be at least 6 weeks.

Expert Alumni
Mar 20, 2020 4:31:26 PM

The program will calculate the 8962 for you. Once you enter the 1095-a it automatically creates the form. The IRS will adjust your refund up or down based on the amount you expected to earn (for the Premium Tax Credit) versus what you actually earned. If you earned more, expect less. If you earned less, expect more.

 

Always be sure to input all tax forms you receive.

Level 2
Mar 20, 2020 4:46:03 PM

I didn't wait for anything from the IRS I just filled it out 8962 and sent it to the Missouri address.  Think I'll be alright?

Expert Alumni
Mar 22, 2020 6:31:47 AM

Maybe.  You may still get a letter from the IRS requesting the information.  You should still follow the instructions in the letter and re-send the documents as applicable.