Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 12, 2022 11:39:44 AM

Tax Year 2021 transmissions are not available.

Why am I getting the error message "Tax Year 2021 transmissions are not available?" I have never seen anything like this. I asked for a call back in Turbotax chat since it is impossible to reach a live person. I was quoted an 8-minute return call time frame and it has now been 5 hours and no one has called. I didn't realize how difficult it was to reach a representative, so moving forward I will no longer use TurboTax. 

12 282 34002
24 Replies
Level 15
Feb 12, 2022 3:05:54 PM

TurboTax is aware of this issue and it is under investigation.  So sorry for the inconvenience.  I'll do my best to update you when the issue has been resolved.  

Intuit Alumni
Feb 12, 2022 3:52:33 PM

Which state are you filing in?

Level 1
Feb 12, 2022 8:09:50 PM

I'm filing in North Carolina and have run into the same problem when I tried to e-file twice.

Level 1
Feb 13, 2022 7:26:20 AM

Ditto.  Also NC!

 

TurboTax took my money and told me to be sure my program was updated -- it was -- and then told me "you may need to file this return by mail -Tax Year 2021 Transmissions are not available - Turbo Tax is not ready to process Tax Year 2021 for this return."

 

All I had was some simple 1099-related files, no W-2s and standard deduction (no entries made for deductions, as there wasn't enough to bother.)   Can't get much simpler than that, unless the lack deduction entries caused the system to choke.)

Level 15
Feb 13, 2022 7:30:59 AM


@walterrsherrill wrote:

Ditto.  Also NC!

 

TurboTax took my money and told me to be sure my program was updated -- it was -- and then told me "you may need to file this return by mail -Tax Year 2021 Transmissions are not available - Turbo Tax is not ready to process Tax Year 2021 for this return."

 

All I had was some simple 1099-related files, no W-2s and standard deduction (no entries made for deductions, as there wasn't enough to bother.)   Can't get much simpler than that, unless the lack deduction entries caused the system to choke.)


The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

 

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

Level 1
Feb 15, 2022 4:37:56 AM

Same problem. Can't get through to speak to anyone. 

New Member
Feb 15, 2022 5:18:49 AM

I received your email notification that form D-400 was ready.  I completed my state taxes on your site and I'm still hitting this stupid error about 'Tax Year 2021 transmissions are not available.'

New Member
Feb 15, 2022 5:19:08 AM

North Carolina

Level 15
Feb 15, 2022 5:20:02 AM


@hoyasaxa wrote:

North Carolina


The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

 

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

New Member
Feb 15, 2022 5:20:04 AM

I am having the exact same issue. It has been happening since Saturday. I just want to file. I’m about to redo it somewhere else. 

New Member
Feb 15, 2022 5:39:39 AM

Great advice from Champ Donin GA. Worked like a charm. Thanks

Level 1
Feb 15, 2022 6:21:03 AM

Looks like NC is causing the issue. Bummer. I don't live in NC but I work there.

Level 1
Feb 15, 2022 6:56:24 AM

I'm in NC too and have been getting this same error since Saturday.

Level 1
Feb 15, 2022 7:01:50 AM

Thank you!  This was MOST helpful.  Happy to have Federal filed....Now NC just needs to get there stuff together  Don't they know this doesn't help my anxiety??  😉

New Member
Feb 15, 2022 7:08:32 AM

This happened to me also. Has anyone figured out what is going on with it? 

New Member
Feb 15, 2022 7:10:01 AM

Everything checks out, all info is correct. But still says Tax Year 2021 transmissions not available?  And Turbo Tax has already taking their payment? 

Level 1
Feb 15, 2022 7:11:25 AM

This worked for me thank you so much!! 

Level 2
Feb 15, 2022 7:25:51 AM

I am having the same issue, I received an email on Friday that stated the NC forms were now ready, But as of today they are still not transmitting. I spoke with an intut rep yesterday (Monday) who said it was a known issue with the NC form, and advised me to try again periodically, but so far nothing. Supposedly the delay is in how NC released the forms to the IRS, but who really knows. If anyone has had success in resolving this issue, please reply. Thanks.

Level 15
Feb 15, 2022 7:28:34 AM


@genexecutioner wrote:

I am having the same issue, I received an email on Friday that stated the NC forms were now ready, But as of today they are still not transmitting. I spoke with an intut rep yesterday (Monday) who said it was a known issue with the NC form, and advised me to try again periodically, but so far nothing. Supposedly the delay is in how NC released the forms to the IRS, but who really knows. If anyone has had success in resolving this issue, please reply. Thanks.


The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

 

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

Returning Member
Feb 15, 2022 8:19:46 AM

Thank you for helping!

New Member
Feb 15, 2022 8:25:21 AM

I'm getting the same message and I'm in North Carolina. Turbo Tax just emailed me telling me that my forms are ready to complete filing, but it won't let me file. 

 

This is really frustrating to say the least. 

New Member
Feb 15, 2022 8:26:53 AM

Intuit is sending out emails saying that all forms in NC are now available and ready for filing, but I'm getting the same message as above. Any thoughts? 

Level 15
Feb 15, 2022 8:27:56 AM


@MelvyShaw wrote:

I'm getting the same message and I'm in North Carolina. Turbo Tax just emailed me telling me that my forms are ready to complete filing, but it won't let me file. 

 

This is really frustrating to say the least. 


The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

 

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

New Member
Feb 15, 2022 8:39:43 AM

That's really weird. Intuit sent me an email on the 12th specifically stating that Form D-400 is ready to go and that I could proceed with filing. 

 

Thank you for your response here and throughout these threads, really appreciate your effort!