Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Feb 15, 2021 11:25:54 PM

Stimulus Page not showing in Federal Review in TurboTax online, need to enter credit info

I see in some other post that there is supposed to be a way to enter what you got or didn't get due to filing with turbotax last year.  The steps below do not work, there is no prompt for that info or any way to get to it.  The jump to Stimulus page off search just brings up a Federal review which runs and says everything is complete and trys to go on to making me pay for Max and then finish paying and file.  How is the page actually found since the below does not work??

 

 

If you have not received your second stimulus check, you will receive your payment in the form of a Rebate Recovery Credit on line 30 of your 2020 Federal tax return when you file.

 

TurboTax will compare your one or two stimulus payment amounts to the computations within TurboTax.  The computations within TurboTax are based upon the information that you have entered into the tax software.  If you are due an additional amount, it will be issued as a Rebate Recovery Credit (RRC) on line 30 of the 2020 1040 tax return.

 

If you have e-filed your 2020 Federal tax return and the tax return is accepted by the IRS, you will have to amend your 2020 Federal tax return and correct the entries and calculations to receive the Rebate Recovery Credit.

 

If you have e-filed your 2020 Federal tax return and the tax return is rejected by the IRS, you will have to amend your 2020 Federal tax return and correct the entries and calculations to receive the Rebate Recovery Credit as well as correct the entries that generated the rejection.

 

In TurboTax Online, you are prompted to input stimulus check 1 and stimulus check 2 information under Review down the left hand side of the screen.

 

You can access your stimulus check choices by following these steps: 

  •  Down the left side of the screen, click on Federal.
  • Across the top of the screen, click on Other Tax Situations.
  • At the screen Let’s keep going to wrap up.  Click on Let’s keep going.
  • At the screen Let’s make sure you got the right stimulus amount, click Continue.
  • At the screen Did you get a stimulus payment? you can update your stimulus check entries.

TurboTax will compare your two payment amounts to the computation within TurboTax.  The computations within TurboTax are based upon the information that has been entered into the tax software.  If you are due an additional amount, it will be issued as a Rebate Recovery Credit (RRC) on line 30 of the 2020 1040 tax return.

1 22 2398
22 Replies
Expert Alumni
Feb 16, 2021 5:17:21 AM

The IRS Recovery Rebate Credit is entered by using the steps below (online or desktop). The credit is reconciled on the 2020 return and will increase your refund or reduce your amount owed, if applicable, for any payments not yet received.

  • In TurboTax Online once your return is open, select Wages & Income (to enter the tax return).
  • Select Federal Review at the top of the page > Continue to answer the questions for Let's make sure you got the right stimulus amount
  • TurboTax will then include any stimulus amount due on your 1040 form - either added to your refund or reduce the amount due.
  • See the image below. Make sure you enter the amounts you did receive and TurboTax will do the calculations.

Level 2
Feb 16, 2021 8:25:34 AM

That does not exist/work in TurboTax Online.  It just says all checks out on the review.  That page never shows up and the status of the entry is unable to be verified.

Expert Alumni
Feb 16, 2021 8:49:43 AM

In TurboTax online click the "Federal Review" tab at the top of the page.  That should take you directly to the stimulus questions.

 

There you will enter any amounts you have already received.  The amounts entered will update the Recovery Rebate Credit on your tax return.  If the amount entered is the same as or greater than the amount you are eligible for, your refund amount will not change.

 

However, you will get notification that the calculations were done and that you have received the correct amount.

 

Level 2
Feb 16, 2021 9:02:08 AM

Going to Review I get this page:

Let's comb through your returns one last time with completecheck™
 

 

 
 
  • We'll run a thorough, in-depth review of your federal and state taxes, from beginning to end.
  • We'll go over your final refund so you can file with confidence.

So I click Check My Info, it thinks for a while and flips thru the personal info entered for it's "checking", then drops at this page:

You're good to go!

 
Your federal taxes are complete.
 
Your CA state taxes are complete.

Expert Alumni
Feb 16, 2021 10:00:57 AM

In TurboTax Online, you are able to access your stimulus check choices by following these steps:  

  • Down the left side of the screen, click on Federal.
  • Across the top of the screen, click on Other Tax Situations.
  • At the screen Let’s keep going to wrap up.  Click on Let’s keep going.
  • At the screen Let’s make sure you got the right stimulus amount, click Continue.
  • At the screen Did you get a stimulus payment? you can update your stimulus check entries.

If you have not received your second stimulus check, you will receive your payment in the form of a Recovery Rebate Credit on line 30 of your 2020 Federal tax return when you file.

 

TurboTax will compare your one or two stimulus payment amounts to the computations within TurboTax.  The computations within TurboTax are based upon the information that you have entered into the tax software.  If you are due an additional amount, it will be issued as a Recovery Rebate Credit (RRC) on line 30 of the 2020 1040 tax return. 

 

See this TurboTax Help.

Level 2
Feb 16, 2021 11:42:19 AM

That's a repaste of what I put in there and does not exist in TTax online where it says it should.

Expert Alumni
Feb 16, 2021 11:58:04 AM

It should still be in Federal Review. If you are not seeing the page, your income may be too high for the Rebate Recovery Credit.

 

We’ve added a jump to.

  • Type stimulus in Search in the upper right
  • Click Jump to stimulus

If you are not seeing the page, your income may be too high to qualify for the Rebate Recovery Credit.

 

Generally, if you were a U.S. citizen or U.S. resident alien in 2020, were not a dependent of another taxpayer and have a Social Security number that is valid for employment, you are eligible for the Recovery Rebate Credit.  Your credit amount will be reduced if your adjusted gross income (AGI) is more than: 

  • $150,000 if married and filing a joint return or filing as a qualifying widow or widower
  • $112,500 if filing as head of household or
  • $75,000 for eligible individuals filing as a single or as married filing separately.  

Your payment will be reduced by 5% of the amount by which your AGI exceeds the applicable threshold above.

Level 2
Feb 16, 2021 12:13:12 PM

Should have gotten it/some from the calculators, got the first.  The jump to stimulus just kicks off a review which completes without questioning or way to know what settings it has used.

Expert Alumni
Feb 16, 2021 2:00:21 PM

To troubleshoot your issue we need more information:

  • What version of TurboTax Online are you using?  Deluxe, Premier, Self-Employed?
  • Do you have one or more Schedule Cs in your return?

 

Try the following:

  1. Clear your cookies and cache in your browser:  How do I delete cookies? 
  2. Clear your browser's cache:  How to clear your cache
  3. Try using another browser to access TurboTax Online.

Level 2
Feb 16, 2021 7:42:34 PM

Deluxe.  Not sure if a schedule C exists or not or what exactly those are for, turbotax takes care of that for me.  Looks like a business loss which I don't have, so I'd venture no schedule c

Expert Alumni
Feb 17, 2021 5:26:32 AM

The stimulus payment section is at the end of Other Tax Situations and the beginning of the Federal Review, but you may not see that by navigating directly to that section.

 

The steps listed are after you are already in the right section.

  1. Go to the search box and enter stimulus. Click the Jump to link.
  2. Answer Yes.
  3. At the next screen, Let's double-check the amount you received, answer No to edit the first-round and second-round amounts.
  4. If no stimulus amount was received, enter 0. An amount should be entered in each box. When finished, click Continue.

@sdjviemdke

Level 2
Feb 17, 2021 12:55:41 PM

Does not work using the jump to Stimulus.  Screenshots of each view as it goes.  Click the jump link and it's DIRECT to the check federal return page shown.  No stimulus. It shows no info in the recap about stimulus either.

Expert Alumni
Feb 17, 2021 1:13:32 PM

If TurboTax is not showing the stimulus page it means you are not qualified. Either your income is too high or you are being claimed as a dependent.

Level 2
Feb 17, 2021 5:07:46 PM

I got stimulus money, some, and have the values from the IRS site to enter in there.  Absolutely not a dependent to anyone else.

Expert Alumni
Feb 17, 2021 5:22:21 PM

What is your AGI (Line 11 of Form 1040) and how many dependents aged 16 and under do you have?  

Level 2
Mar 6, 2021 8:16:39 AM

I JUST had this issue with a customer on the phone, we could not get the stimulus page to come up even with searching it. The issue we finally realized, is she had been claimed as a dependent. Therefore not qualifying for the stimulus, so the page doesn't prompt in that case. 

Level 5
Mar 6, 2021 1:46:10 PM

Hello, 

The stimulus page just disappeared under federal review in the app and online.  

Thank you,

Teresa M. 

Employee Tax Expert
Mar 6, 2021 2:47:12 PM

You can follow these steps in TurboTax to get to the recovery rebate form:

  1. With your return open, search for stimulus with the magnifying glass tool on the top of the page.
  2. Select the Jump to Stimulus in the search results to directly go to correct TurboTax page.

@Bonnyrabbit79

Level 3
Mar 25, 2021 3:11:42 PM

I have tried EVERYTHING to get back to the stimulus question screen, I put in the wrong number and now no matter what I do I cannot get back there.  When I go to the Jump to Stimulus screen it does not take me there and I have followed thru all the way to file you takes there is no way to get back.

Level 15
Mar 25, 2021 3:15:30 PM

If you are trying to trigger it, you can go to Other Situations, answer any questions and click Done. The next automatic selection is Federal Review and it will ask about payments received.

 

The Recovery rebate credit is on 1040 line 30.  It either adds to your refund or reduced a tax due.

Returning Member
Feb 2, 2022 9:42:22 AM

This method does not get me anywhere.  I got a stimulus check and need to know where to enter it in turbotax

Level 15
Feb 2, 2022 9:44:19 AM

@rlbobbrown Go to Federal Review to answer questions for the recovery rebate credit.