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posted Apr 9, 2024 9:12:21 PM

State tax charge to file

Hello I bought my turbo tax from staples and it came with 1 free state file within and when I filed , it charged me to file the state. I paid for this when I bought it from staples , so how can I get a refund for the extra charge of 25$ since it was supposed to have been included in the price paid , it was around 60 bucks or more ?

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1 Replies
Level 15
Apr 9, 2024 9:51:55 PM

Sorry you misunderstood.    There is a lot of confusion about this. For the Desktop Deluxe and above it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program.


You can print and mail the state for free or each state return including the first one is $20 early or 25 to efile. Except New York is free to efile state. Check the box or online description. It should say Federal + Efile + State. Not state efile.