Software created to purposely confuse customers for you to maximize corporate profits _ Turbo Tax stealing with an answer. Your answer is - it's the customer's fault... Your programmers are directed to create these problems. You will never refund stolen money - That's how a thief operates. Every year it's something with you people.... I'm seriously considering on contacting one of my local TV stations who love to investigate issues like this... What you gonna do to fix my problem. One answer is reimbursed over charges...