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Returning Member
posted Jan 5, 2021 8:17:32 PM

So basically I’m not going receive my stimulus check because I use y’all service, you guys just lost a customer

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2 Replies
Expert Alumni
Jan 7, 2021 4:15:22 PM

If you had your TurboTax fees deducted from your refund when you filed your tax return, then the IRS may have sent your stimulus check to the bank that processed your refund, which is different from your bank. If this happened, then TurboTax will have notified the IRS of your correct account information and they are working to send your payment within days.

 

If you do not receive it by the time you prepare your tax return this year, you can enter the payment on your tax return and it will be included with your refund.

 

Expert Alumni
Jan 8, 2021 6:50:24 AM

I understand that times are difficult and I want to assure you that I want to do all that I can to help get you the information you need about the second stimulus.

 

Stimulus payments will begin to be deposited today (January 8th) for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process your payment.

 

You can use the following link to learn more:

 

https://blog.turbotax.intuit.com/tax-news/why-havent-i-received-my-second-stimulus-check-48743/?cid=soc_fb_o_news_20210106_1