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New Member
posted Jun 4, 2019 10:34:38 PM

Small nit: it rejects my drivers license # (during filing) if I include the dashes -- but that's how it appears on my IL license. It took trial and error to get past it.

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1 Best answer
New Member
Jun 4, 2019 10:34:40 PM

I'm glad you got past that error, and I'm sorry it caught you. Here is the correct method for getting past that issue. Hope this helps!

If TurboTax is not accepting your license number due to an alphanumeric characters issue, the remedy is to enter your license number with no dashes (-) or spaces. If that fails to work, you can skip the license option by scrolling down, but keep in mind skipping might cause delays in your state refund.


1 Replies
New Member
Jun 4, 2019 10:34:40 PM

I'm glad you got past that error, and I'm sorry it caught you. Here is the correct method for getting past that issue. Hope this helps!

If TurboTax is not accepting your license number due to an alphanumeric characters issue, the remedy is to enter your license number with no dashes (-) or spaces. If that fails to work, you can skip the license option by scrolling down, but keep in mind skipping might cause delays in your state refund.