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Returning Member
posted Mar 10, 2021 4:37:24 PM

SITE IS STUCK AT "DEDUCTIONS & CREDITS"

The wizard on the website is stuck with the loading icon under "Deductions & Credits" after I completed the "Other Tax Situations" step. I have tried clearing cache and cookies on Chrome, Firefox, and Edge. I have tried clearing everything and starting over. STILL STUCK. What happened to Q/A-ing your product? Please fix.

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1 Replies
Expert Alumni
Mar 13, 2021 12:22:46 PM

If you are still experiencing a problem please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?