Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 7:41:07 AM

Shows the error: "601ERRV:4, CustHdr_13 - ?:? - Invalid Day Phone Number. Must be between 10-14 digits." I checked the number and I did not find anything wrong

Shows the error: "601ERRV:4, CustHdr_13 - ?:? - Invalid Day Phone Number. Must be between 10-14 digits."

0 2 1210
1 Best answer
New Member
Jun 6, 2019 7:41:08 AM

Go into your personal info tab and edit or add your number and that should fix your problem

2 Replies
New Member
Jun 6, 2019 7:41:08 AM

Go into your personal info tab and edit or add your number and that should fix your problem

Level 3
Mar 15, 2022 9:08:05 AM

This did not work. I have changed the telephone number several times and still doesn't work. This is a deceased tax payer return and wonder if that has something to do with it. I cannot leave the tel # blank as it is giving me a pink required field on the spouse.  Please let me know how to fix.