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New Member
posted Oct 15, 2023 11:59:38 AM

Should I respond to an email "Urgent! Clear and start your 2022 taxes over again in TurboTax" from TurboTax@em2.turbotax.intuit.com?

0 4 1263
4 Replies
Level 15
Oct 15, 2023 12:02:39 PM

Not yet. We're in the process of investigating whether this email address is valid.

Level 15
Oct 16, 2023 12:34:59 PM

NOTICE - As stated by the TurboTax Moderator -

 

It does not appear to be a legitimate email. I did not see it listed on our security notices, but I would advise them to forward these emails to spoof@intuit.com to investigate. 

Level 15
Oct 16, 2023 12:57:28 PM

The FTC decision https://www.ftc.gov/system/files/ftc_gov/pdf/intuit_initial_decision_public_redacted_1.pdf

on pages 92, 93 and 181 of the document shows TT using the address.

Level 15
Oct 16, 2023 1:04:23 PM


@ee-ea wrote:

The FTC decision https://www.ftc.gov/system/files/ftc_gov/pdf/intuit_initial_decision_public_redacted_1.pdf

on pages 92, 93 and 181 of the document shows TT using the address.


Different email address on the FTC link.  It shows as TurboTax@em1.turbotax.intuit.com Not TurboTax@em2.turbotax.intuit.com as posted by the users with this issue.