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New Member
posted May 31, 2019 5:35:16 PM

ShippingInfoModel.state(value: ) size must be between 2 and 2; shippingInfoModel.zip(value: ) size must be between 2 and 14; I keep getting this error

Everything is done but I keep getting this error message that doesn't tell me at all what the problem is

0 6 1303
6 Replies
New Member
May 31, 2019 5:35:18 PM

This error can occur when paying with a US credit card and including the MAX bundle add-on.

More help is in the article below. Press "See entire answer" to view all of the help screen.

Contact Customer Support at https://support.turbotax.intuit.com/contact/ If you continue to have problems with this issue.

https://ttlc.intuit.com/replies/5294938


New Member
May 31, 2019 5:35:20 PM

Good lord, this bug still exists. it's been 3 YEARS. Dudes, fix that [removed].

New Member
May 31, 2019 5:35:20 PM

This is sooo annoying. Fix it!

Level 15
May 31, 2019 5:35:23 PM

It can also happen if you are using a foreign address for a US credit card.

New Member
May 31, 2019 5:35:25 PM

Not working for me, either. I live overseas but want to make these payments with a US credit card. I was able to do this in the past, which is intriguing considering the posts here.

New Member
Jun 15, 2019 4:07:50 PM

Living overseas and trying to pay with our US credit card.  Getting this error which, based on these comments, is a know but unfixed issued.  This has not been a problem in the previous 7 years, but we added the MAX bundle this year.  Apparently that's a problem.

 

Um, if you won't let me file my tax return without paying, and you won't let me pay...