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Level 3
posted Feb 11, 2023 5:25:37 PM

Schwab documents not importing even though Schwab emailed saying available

Tried to import Schwab into Turbo Tax, but Turbo Tax through up the screen below.   Not sure why because Schwab emailed me on February 4, 2023 telling me my tax forms were ready.     Note, that at this point I hadn't even signed into Schwab, so this is a generic screen and not a screen based on my account.  Anybody else run into this ? 

 

FORMIMPORT AVAILABLE
1099-BFebruary 18, 2023
1099-DIVFebruary 18, 2023
1099-INTFebruary 18, 2023
1099-MISCFebruary 18, 2023
1099-OIDFebruary 18, 2023
1099-RFebruary 18, 2023

1 15 4704
1 Best answer
Level 15
Feb 11, 2023 5:38:29 PM

Well...perhaps your forms are available to separately download as PDF documents within your normal Schwab account login.

BUT

The tax files that you can import into TurboTax are not those PDF documents....that data has to be specially formatted, and it might take the Schwab computer staff/system longer to prepare them in that proper format for that special tax import process ..thus the 18 Feb notice.

15 Replies
Level 15
Feb 11, 2023 5:38:29 PM

Well...perhaps your forms are available to separately download as PDF documents within your normal Schwab account login.

BUT

The tax files that you can import into TurboTax are not those PDF documents....that data has to be specially formatted, and it might take the Schwab computer staff/system longer to prepare them in that proper format for that special tax import process ..thus the 18 Feb notice.

Level 3
Feb 11, 2023 5:53:51 PM

I was thinking the same thing after I posted this.   The forms are there if I want to enter the information manually, but will have to wait if I want to download into Turbo Tax.

Level 15
Feb 11, 2023 6:05:58 PM

The import function never happens until mid to late February and you should NEVER import or enter anything until you the forms are marked FINAL. 

Level 3
Feb 11, 2023 6:24:49 PM

Thanks Critter.   It won't let me import now, so I don't have a choice  🙂.   First time ever doing taxes so early, but will have to wait until Feb 18.

Level 15
Feb 11, 2023 10:48:23 PM

it's not yet 2/18. if that date is real you'll have to wait.  don't try importing on weekends. many times a FI servers are done for maintenance over the weekends. 

Level 2
Feb 15, 2023 6:36:38 PM

Sadly, it isn't a real date. The data is available and can be downloaded simply by advancing the system clock.

Level 1
Feb 22, 2023 2:31:31 PM

I did the import from Schwab today. Turbo Tax message replied, "Success! We got your tax data. You can now return to Turbo Tax."

However, when your return to Turbo Tax, you find that nothing has changed even though it is stated that they got the data!

Intuit Alumni
Feb 23, 2023 12:39:26 PM

@KEVIN6180 have you tried the steps here? If so and you're still experiencing issues, please click here to contact customer care.

Level 1
Feb 24, 2023 8:25:23 AM

Thank you so much! It was the Brave Browser that didn't work for the transfer. I went to the Edge Browser and all documents came across. So happy and thanks again!!!

Level 2
Mar 20, 2023 11:20:31 AM

Same thing just happened to me (3/20/2023)

Level 2
Mar 20, 2023 11:25:26 AM

@KEVIN6180 , I just read your comment about Brave browser.  I redid the process making sure I turned off "Shields are up" at all points of the process (twice) and the import worked successfully. I reported the issue to the Brave developers

Level 15
Mar 20, 2023 12:57:32 PM

Yikes...the Brave Browser strikes again.

 

You're going to have to remember that for any import tax documents in the future.  Hard to know if they'll change it significantly enough to allow the things you need to come thru. The Brave browser is supposed to protect you from bad actors...but unfortunately, it may occasionally block some stuff you really want/need.

 

Level 1
Feb 14, 2024 3:29:09 PM

Same issue again this year.  I just downloaded by forms for this year from Schwab - Tax deferred accounts were available a few weeks ago and the Brokerage account shows a date of 2/9/24 but just made available today 2/14 yet TurboTax shows those won't be available to import until 2/16/24

Level 2
Feb 14, 2024 4:05:48 PM

If you do want the data today, advance the date on your device to 2/17. The download will be allowed.

Level 1
Feb 14, 2024 6:38:43 PM

Thank you - didn't realize you could trick the date.  It allowed me to advance to my Intuit account sign-in and then Schwab but failed the same way it did last year with something to do with widgets

 

https://static-fdpwidgets.intuitcdn.net/fdp/widgets/assets/oauth/v4/partnerAuthRedirectTarget.html?...............................................................................................