I've been in the help center with 2 different agents, we have deleted my states, deleted my w-2 and manually re-entered everything and yet I still have my state tax withholding as double. This gives me a massive refund but it is easy to see that it is wrong. Neither of the 2 agents on the phone have found a solution yet. Oh we did try to manually override the second identical payment but if you do that then Turbo tax will not let you electronically submit the tax forms. What is going on ? this should be very easy. I've done this for more than 10years.
@states
this is how I fixed the problem (neither agent could figure it out) went to forms, went to tax payments on the federal page. The state tax payments showed up correct under lines 15-16. BUT BUT there was an incorrect second entry under local tax line 18. It showed a double entry in 18 for my CT and NY state tax which doubled what it thought I paid. I COULD NOT override this, but I could CUT it. Once I CUT the value and the entries in lines 18 all of the double payments disappeared. I could then reload my states (for the 3 time) and update. No worries it worked and I could then transmit. Turbo Tax will have to fix this in a software update. It should not be taking the line 17 state payment and bringing it to line 18.
this is how I fixed the problem (neither agent could figure it out) went to forms, went to tax payments on the federal page. The state tax payments showed up correct under lines 15-16. BUT BUT there was an incorrect second entry under local tax line 18. It showed a double entry in 18 for my CT and NY state tax which doubled what it thought I paid. I COULD NOT override this, but I could CUT it. Once I CUT the value and the entries in lines 18 all of the double payments disappeared. I could then reload my states (for the 3 time) and update. No worries it worked and I could then transmit. Turbo Tax will have to fix this in a software update. It should not be taking the line 17 state payment and bringing it to line 18.
On MA return Form 1 Turbo Tax erroneously places W-2 income on line 9A (other income) rather than line 3. This causes the W-2 income to be counted twice and tax owed to increase. MA told me to file an amended return (completed manually) to correct this.
Tracing the MA Turbo Tax entry back to the Federal return I found this: On Federal return 2022 Form 1040 Turbo Tax erroneously places W-2 income on line 8 rather than line 1a. It does not effect total income or taxes but will cause your return to be bounced.
You have to manually force the program (using the forms feature) to place the W-2 income correctly.