There is a possibility that the IRS does not have your 2023 AGI in their database for your Social Security number.
Enter a 0 (zero) for the 2023 AGI and e-file your 2024 tax return again.
I tried entering zero and other formats of my AGI that I'm getting directly from the IRS website. It says I can mail them in but if I do that and they get rejected I will miss the cut off of April 15th? Idk what to do but I need to figure it out fast.
The IRS uses your prior year AGI to combat fraud.
You can find your 2023 Adjusted Gross Income (AGI) by:
Please click on this TurboTax article for more information.
Check these items as well to ensure you have the correct number. If you:
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.