Just submit it again. I got this the first time with no explanation on how to fix it. After submitting it again with no changes it was accepted the next day.
I find that very unhelpful. Yes it may 'fix' and get paid. but I got this error, and my return dropped by $770, but no info on why, or even what happened the first time. And I paid 120~ for this service.
My return did the same thing! Went from $1,078 to $448 when i went to "fix my return". No answers from TurboTax yet!
Same thing happening to me. Federal accepted but Oregon: Reject Code REJ002. Then when I select "Fix" it changes from OR paying me $383 to I owe them $118... yet when i go back "home" it goes back to Im getting $383 back from state... what the heck??
I also got this error for my Oregon return. I didn't notice any changes in my refund when I refiled to "fix" the issue, though.
I figured it out, not thanks to turbo tax itself. When i inspected the tax forms themselves for Oregon, on the tax deduction worksheet, they implanted a number that i have no idea where it came from onto the "taxes paid" line, that clearly says, "Do not include Oregon Income Tax". When i removed that, the new return amount came up.
With this service costing me 130 in total, i expected intuit to be upfront and actually tell me what went wrong, especially if it was a mistake on their end with their system. And it seems from these comments, at least for Oregon, its becoming a common one.
So was the amount that you were originally advised for your state refund correct? (for me it said that OR would pay me $383) or was the total that popped up once you selected “fix my return” (in my case said now I owe the state money) the correct amount?
the second amount is "more correct". Your "Home screen" value might change when you actually File your Oregon tax return (or it might not...too soon to know what will actually show on your home screen on the re-e-file)
But guys...you are stealing this thread from a person with a PA issue...!
All you Oregon folks really need to exit this one and start a new Question...don't tack onto some poor soul's state that may have nothing to do with yours..please.
Her's a couple Oregon threads.:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4562833-the-refund-i-see-at-the-top-of-my-screen-for-my-state-or-differs-from-the-refund-i-see-on-my-actual-tax-document-by-hundreds-if-i-file-which-refund-will-i-receive">https://ttlc.intuit.com/questions/4562833-the-refund-i-see-at-the-top-of-my-screen-for-my-state-or-differs-from-the-refund-i-see-on-my-actual-tax-document-by-hundreds-if-i-file-which-refund-will-i-receive</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4561312-why-was-oregon-state-taxes-rejected-and-readjusted">https://ttlc.intuit.com/questions/4561312-why-was-oregon-state-taxes-rejected-and-readjusted</a>