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Level 3
posted Apr 13, 2022 8:55:53 AM

Reject code IND-031-04 Help!

I've gotten this error code twice.  Code says either AGI from last year's tax return or self-selected PIN doesn't match IRS records.  I'm sure the AGI is correct (pulled it directly from last year's return).  I didn't file electronically last year, so no PIN was established.

 

Anyone else have this issue?  Any advice is appreciated!

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1 Replies
Level 15
Apr 13, 2022 8:56:35 AM

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.