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New Member
posted Mar 11, 2025 8:18:41 AM

Red to talk to customer service

Return was deposited Feb. 26 to our bank, NO IT WAS’NT.  Called the bank was told to call IRS.

CALLED IRS,  NO HELP , WAS TOLD TO CALL Turbo Tax………WHERE THE HELL IS A NUMBER TO CALL TO SPEAK TO SOMEONE?

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2 Replies
Level 15
Mar 11, 2025 8:29:00 AM

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

What is the status of your federal tax refund on the IRS website - https://www.irs.gov/refunds

Expert Alumni
Mar 11, 2025 8:33:56 AM

You can contact TurboTax at the phone number below.

 

  • TurboTax Support Phone Number
  • Did you confirm your routing number on your tax return.
    • It may be on the second page of the 1040
  • If the deposit was rejected the IRS will mail it to your last known address.
    • This would probably be the address on your tax return.
  • Have you gotten any other communication at all?