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Level 1
posted Feb 18, 2023 5:44:53 AM

Received an advance on my federal return through Credit Karma who set up an account yesterday my account was closed am I able to direct my$ to my new account and how?

0 2 401
2 Replies
Level 15
Feb 18, 2023 5:52:41 AM

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

 

 

If you e-filed:

Banking information for direct deposit is wrong or closed

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

Level 15
Feb 18, 2023 6:15:45 AM

You should seek help from Credit Karma with this, though, if they already put the advance into a CK account for you.   Find out what they are doing and why they closed your account.

 

https://support.creditkarma.com/s/