Reached e-file limit of 5 returns, but I've only filed 2 so far. Previous returns were rejected so I had to refile multiple times.

The IRS limits the number of e-filed federal tax returns to five per tax software license.  See requirement number 5 on page 31 of this IRS Publication: IRS Pub 1345. The IRS requires that software developers ensure there is no more than 5 electronic files from one software package or from one email address.

If you need to file more than five returns, you can:

1. Print and Mail: You can use the software to prepare additional returns but you cannot e-file them. : You can print additional returns and mail them to the IRS. There’s no limit on the number of returns you can mail
2. Use Different Software: Consider using  TurboTax  online, or purchasing another TurboTax desktop software.

[Edited 04/06/2025|6:21 pm, EST]

don't be careless with the SS number you enter for yourself, spouse or dependents.

That is the root cause of the problem you have.

@jlee6 

You didn't answer this person's question. I have the same problem. I am being told I have reached the 5 filing limit even though I only filed 3 returns using this software license.

The IRS counts it as an electronic file even if the file ends up being rejected.

"The IRS counts if as an electronic file even if the file ends up being rejected."

This is called, jumping to conclusions.

I was never able to get this resolved even after speaking to customer support.  I had to buy a new license and link it to a different email address. It cost me twice as much as it should have.