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New Member
posted Jun 2, 2025 7:25:00 AM

Purchasing Error

Hello, i am having trouble purchasing tax software, i have correctly entered my card information several times and it is still not working, can i get some help?

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1 Replies
Level 15
Jun 2, 2025 7:30:40 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm