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posted Jul 6, 2025 11:37:51 AM

purchased the turbo tax 2023 download for mac. it ‘downloaded’ but when i go to my downloads it shows the name and size of the download on a black screen? IOS 18, help?

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1 Replies
Level 15
Jul 6, 2025 12:10:01 PM

What computer or device are you trying to install it on?   Needs to be a full Mac, not an iPad.  

For Mac 2023 you need MacOS Monterrey 12 or higher

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-mac-software/L5ar0Busw_US_en_US