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New Member
posted Feb 20, 2021 2:49:49 PM

Purchased downloadable version of TurboTax Deluxe 2020 from Amazon. I have already completed my returns, but TurboTax will not allow me to e-file. First problem ever?

Hangs up on page asking for state authorization. Perhaps because zero state tax paid, nor state tax due? Please help!!!

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1 Replies
Intuit Alumni
Feb 25, 2021 12:30:31 PM

Please provide the exact error message, so we can further assist. Thank you!