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New Member
posted Jun 1, 2019 2:25:16 AM

Purchased a used turbotax cd. I finished my taxes but can't efile because it's already registered on another computer. How can I efile?

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2 Replies
Level 15
Jun 1, 2019 2:25:17 AM

I'm not sure who you purchased a "used" CD from, but you got scammed.

TurboTax desktop software is sold to be utilized by one user on that user's computer(s) only.  It is a violation of the end-user agreement to sell or purchase software that has already been registered on another computer.

You won't be able to e-file your return using this software.

Level 1
Mar 23, 2021 3:38:06 PM

then how come there are hundreds  of them for sale used on Ebay and Facebook marketplace.

 

I bought used until 2019 tax year...

... then for my 2020 taxes  I bought one on facebook...

I got half way thru my taxes and it asked for the code...then locked me out saying registered to someone else.