Puerto rico w2 query

If you have a Form W-2 showing Box 16 wages earned in Puerto Rico in (displayed as “PR” in Box 15), please note that TurboTax does not support state tax returns from Puerto Rico. You can still file your federal tax return; however, you would need to file the Puerto Rico state return directly with the Commonwealth of Puerto Rico. 

Please see the following IRS publication for more information on filing a return with the Commonwealth of Puerto Rico:  http://www.irs.gov/publications/p570/ch03.html.

If your form is W-2PR or 499-R these forms must be filed with the Departamento de Hacienda de Puerto Rico using form 1040-PR.

If you received a W2 (screenshot below) from an American company who paid you for work performed in Puerto Rico, you can use TurboTax to file your Federal Return. For more information on filing Form 1040 from Puerto Rico, please click on the IRS link below:
https://www.irs.gov/taxtopics/tc901.html