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New Member
posted Jun 1, 2019 3:36:18 PM

Prompt wont go past Filing choices

I'm ready to file, So prompt says my federal needs to be a tax return by mail.
Im then asked to provide information on my state ID
Then I am asked to consent to e file disclosure
then It says file by mail or fix federal return both options lead me back to filing choices.
how do I escape this infinite loop?

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1 Replies
Expert Alumni
Jun 1, 2019 3:36:19 PM

Try clearing your browsers history (cache/deleting your cookies), here's how: 

https://ttlc.intuit.com/replies/3302272