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New Member
posted Jan 21, 2026 1:38:06 PM

Premature software releases

Can I get a refund because of incomplete software being sold? Without the 1099R updates, we can’t use the software, I want a refund

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1 Replies
Level 15
Jan 21, 2026 1:39:02 PM

See this TurboTax support FAQ for a refund request - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US