☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Oct 16, 2019 10:41:03 AM

Pin numbers used on 2016 taxes was rejected on 2017 and 2018 taxes. What is going on? I can't get through to turbotax to ask them.

0 2 362
2 Replies
Level 15
Oct 16, 2019 4:40:08 PM

What pin?  The 5 digit self selected pin or the 6 digit IP PIN?

 

  The IRS must issue a new IP PIN each year.  If the 5 digit self selected pin does not work then use last years AGI instead.

Level 13
Oct 16, 2019 5:15:09 PM

If you are missing the IP pin (Identity Protection), then macuser_22 is right that this pin is re-issued every year (usually sent to you in December by mail, as I recall).

 

If you did not receive the letter or have lost the letter, then please see https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin for how to get a replacement.